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Craft your questions to hit these three notesNearly any question can be remade into a deep question. The key is understanding three characteristics: A deep question asks about someone's values, beliefs, judgments, or experiences — rather than just facts. One forthcoming study found a simple approach to generating deep questions: Before speaking, imagine you're talking to a close friend. A deep question asks people to talk about how they feel. But studies show people are nearly always happy to have been asked, and to have answered, a deep question.
Persons: you've, You've, , Nicholas Epley, Epley, Michael Yeomans, Charles Duhigg Organizations: University of Chicago, Harvard, Yorker, The New York Times, Yale, Harvard Business School, CNBC
Employers are increasingly saying you don't need a college degree to get hired, but secretly, you still kind of do. During the same period, the share of job postings asking for a college degree or higher fell to 17.8% from 20.4%. In 2023, The New York Times' editorial board applauded various efforts in the public and private sectors to ax degree requirements for jobs. Having inflated degree requirements perpetuates the cycle of inequities in the workforce." A move toward skills-based hiring is a good thing socially, economically, and practically.
Persons: George Floyd's, didn't, It's, Matt Sigelman, Cory Stahle, would've, you've Organizations: aren't, The New York Times, Carlton, Harvard Business School, Glass, Apple, Walmart, ExxonMobil, Glass Institute, Employers
That's according to a new report from career-site Indeed analyzing educational requirements in US job postings since January 2019. As employers shift from formal educational requirements to skills-first hiring, job seekers might want to think about their skills. Even with a shift away from college degree requirements, there could be assumed credentials and levels of education, per the new report. "There's a lot of sectors where it's really common for jobs to not include any educational requirements whatsoever," Stahle said. Controlling for occupational mix, the percentage of job postings that require a college degree has only fallen by 3.6 percent over that period."
Persons: , Cory Stahle, Stahle, haven't, it's, there's, Raman, we've, they're Organizations: Service, Business, Labor, Delta Air Lines, IBM, BI, Burning Glass Institute, Harvard Business School, LinkedIn, Employers
New York CNN —The co-chair of a newly formed task force fighting antisemitism at Harvard University has abruptly stepped down after barely a month at the helm. The Harvard Jewish Alumni Alliance, which the Globe said is leading the campaign, did not immediately respond to a request for comment. When Garber announced the presidential task force on antisemitism, he tapped Sadun and Harvard professor Derek Penslar to co-chair it. Penslar remains on the presidential task force, after receiving significant internal and external support. The rest of the antisemitism task force is being filled out by various students, professors and administrators at Harvard.
Persons: Raffaella Sadun, Alan Garber, Sadun, , ” Garber, , Bill Ackman, Garber, David Wolpe, Claudine Gay’s, Jared Ellias, tapped Sadun, Derek Penslar, Larry Summers, Roni Brunn Organizations: New, New York CNN, Harvard University, Harvard Business School, Ivy League, CNN, Harvard, Harvard Crimson, Harvard’s Divinity School, Boston Globe, Harvard Jewish Alumni Alliance, Globe, Department of Education, Jewish, Harvard Jewish, Alliance, Sunday . Locations: New York
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. This story is available exclusively to Business Insider subscribers. When it comes to conversations with new or new-ish people, there is one research-backed hack for "almost any time where you have that little bit of dread or a little anxiety" talking to someone, Duhigg told Business Insider. Brooks told Business Insider that her research is still ongoing. "If there's an uncomfortable silence, you know exactly what you're going to bring up."
Persons: , Charles Duhigg, Duhigg, Alison Wood Brooks, Brooks, I'm Organizations: Service, Business, Harvard Business School, LSE, Imperial, Wharton, The New York Times
For years, the Duke professor Dan Ariely was at the top of his game. Three professors behind the blog Data Colada reported evidence of fake data in a 2012 paper Ariely coauthored on honesty pledges. "When people do take a risk and they succeed, everybody enjoys it," Ariely told BI. In 2010, Ariely told NPR that two dentists examining the same teeth for cavities would agree only 50% of the time, citing research from Delta Dental. While the board originally said it would "unanimously stand in support of President Gay," Gay stepped down in early January in response to the backlash.
Persons: Dan Ariely, Dan Ariely's, Jesse L, Martin, Ariely, Duke, sniffed, they'd, James B, , they're, Francesca Gino, Ariely's, Marc Tessier Lavigne, Claudine Gay, Prince Andrew ., he's, Brad Swain, He's, Gordon Pennycook, Sean Gallup, Nick Brown, who's, Michael Sanders, who'd, Sanders, Gino, Aimee Drolet Rossi, Rossi, she'd, Amir, wasn't, hasn't, I've, haven't, isn't, would've, Claudine Gay's, Andrew Lichtenstein, Bill Ackman, Gay, Harvard, doesn't, Gay should've, Brown, Cornell Watson, who've, wouldn't Organizations: Google, NBC, UCLA, Duke, Business, Harvard Business, TED, Irrational, Cornell, Getty, Burda, King's College London, New York Times, NPR, Delta Dental, Higher Education, Hartford, Ariely, Harvard, University, Universities, BI, Colorado's, King's College Locations: Buckingham Palace, British, Hartford, Gaza, Montana
The more than 750 study participants were given real tasks, including "creative product innovation" assignments. The study found that people using AI faired much better than those working without it when it came to creative product innovation tasks. About 90% of the participants improved their performance when using AI for any task involving ideation and content creation. People's problem-solving skills far outweigh the help offered by AI, Candelon said. They will get replaced by humans using AI," he told the outlet.
Persons: , François Candelon, Candelon, didn't Organizations: Service, Gemini, Boston Consulting, MIT, Wharton, Harvard Business School, University of Warwick
A better way to handle layoffs
  + stars: | 2024-02-20 | by ( Aki Ito | ) www.businessinsider.com   time to read: +11 min
Out of everything that happens in the workplace, nothing underscores the harshly transactional nature of employment more than the way companies terminate their employees. To be sure, there are times when layoffs are necessary for the health — and even survival — of a company. In other words, the pitiless and coldhearted way businesses handle dismissals isn't just destructive to those who get dismissed. Is there a better way to handle layoffs? For starters, Herd says, managers should look the employees they're dismissing in the eye, rather than reading from a script.
Persons: TikTok, Brittany Pietsch, she'd, isn't, Pietsch, they're, you've, — they're, Slack, it's, Sandra Sucher, Sucher, pare, Ashley Herd, Herd, , Reagan, Aki Ito Organizations: Mafia, Harvard Business School, Nokia, Business
But as data emerges on degreeless hiring, there are signs that some of these efforts may be falling short. It's based on limited data and doesn't consider alternative pathways that people without degrees use to join organizations, such as through apprenticeships and internships. But it's still a snapshot look at how some of the top employers in the U.S. are doing in their efforts to hire more workers based on skills versus degree attainment. Rather, it implies managers may be reticent to hire people without degrees, absent specific policies to assess these workers' skills. Companies that have been successful with skill-based hiring also articulate clearly the skills they require for a job, even before posting it.
Persons: it's, Matt Sigelman, What's, Sigelman, Schultz, Joseph Fuller, Fuller, Tyson, Lockheed Martin, Kroger, Stellantis, Backsliders, Meijer, Delta Organizations: Burning Glass Institute, Harvard Business School, Glass Institute, Workers, American, Foundation, Walmart, Apple, GM, Koch Industries, General Motors, Target, Tyson Foods, ExxonMobil, Yelp, Bank of America, Oracle, Companies, Lockheed, Stellantis, CNBC, Amazon, Nike, Delta, Uber, HSBC, Novartis, Delta Air Lines, US Foods Locations: U.S, Meijer
AdvertisementBank of America, Amazon, and Lockheed Martin are among the large companies that promised they'd drop college degree requirements in their job listings. But their hiring practices are still the same, according to a new study from Harvard Business School and the Burning Glass Institute: they're still hiring college grads. "While we can't verify the methodology of this survey based on the information shared, the conclusions aren't accurate," an Amazon spokesperson told BI. AdvertisementIn 2018, Lockheed Martin said it announced a five-year initiative to create 8,000 apprenticeships, which it completed ahead of schedule. "We invest in the right outreach efforts to hire the best talent to reflect our community," a Lockheed Martin spokesperson told BI.
Persons: , Lockheed Martin, they'd, Lockheed Martin —, Uber, didn't, don’t, haven't Organizations: Service, Bank of America, Lockheed, Harvard Business School, Glass, Companies, Walmart, Apple, Target, Nike, Uber, Amazon Locations: Delta
Overlaid on that picture is the company name, Grier Shoe Shop, and its address — which is part of an area known as Black Wall Street. With these ventures, she's part of a growing class of Black entrepreneurs tapping into Tulsa's history for inspiration and resources for support. He also won a grant from a Black Wall Street organization. The Black Wall Street Mural in the Greenwood district of Tulsa, Oklahoma, on Friday, June 19, 2020. Greenwood, known as Black Wall Street, was one of the most prosperous African-American enclaves in the U.S. before it was burned down by a white mob in 1921.
Persons: Venita Cooper, Parnia Mazhar, Grier, Silhouette, They've, Cooper, Dominick Ard'is, George Floyd, Ashli Sims, she's, Sims, North Martin Luther King, Edna Martinson, It's, Martinson, LaTanya White, he's, Adesanya, Grant Warner, James Lowry, Lowry, who's, Greenwood, Christopher Creese Organizations: Silhouette, NBC News, Tulsa, Build, Art, NBC, North Martin Luther King Jr, Ku Klux, House, Art Basel, Southwest, Black, Stanford, National Bureau of Economic Research, Creative, CNBC, Harvard Business School, Center for Black Entrepreneurship, Black Economic Alliance Foundation, Boston Consulting, Bloomberg, Getty Locations: Greenwood, Tulsa , Oklahoma, TULSA, Tulsa, North, Miami, South, Austin, U.S, PalmPlug, Seattle, America
Executives at the online furniture retailer Wayfair told its staff in January that remote workers were likelier to be hit in its latest round of job cuts. Add in long-term trends, like the decline in loyalty between employers and employees , and it's no wonder remote workers feel anxious about cuts. “It’s not too surprising,” Peter Cappelli, a management professor at the Wharton School who has never been a big fan of remote work, said. “That is something remote workers should be thinking about as they’re engaging with supervisors,” she said. Remote workers aren’t doomed to the unemployment line, but they may want to try a little extra to get noticed.
Persons: Wayfair, , Dell, Goldman Sachs, “ It’s, ” Peter Cappelli, , Nick Bloom, ” Bloom, Emily Dickens, ” Prithwiraj Choudhury, ” Joseph Fuller, pang, Emily Stewart Organizations: IBM, Reuters, Google, Wharton School, Stanford, Society for Human Resource Management, Harvard Business School, Employers, Workers, “ Workers, Staff, Business
New York CNN —Angela Chao, CEO of the shipping company the Foremost Group and sister of former US cabinet secretary Elaine Chao, was killed in a car crash in Texas on Sunday, according to a spokesperson for her company. Angela Chao, 50, had been CEO of the shipping company since 2018, assuming the role from her father, James S.C. Chao, who had founded it in 1964. “Angela Chao was a formidable executive and shipping industry leader, as well as a proud and loving daughter, sister, aunt, wife and mother. She was also a precocious youngster, learning about the shipping industry at an early age,” said the companies’ statement. Elaine Chao is the wife of Senate Minority Leader Mitch McConnell.
Persons: Angela Chao, Elaine Chao, James S.C, Chao, Michael Lee, Smith Barney, Morgan Stanley, “ Angela Chao, , TradeWinds, “ Angela, Presisdent George W, Donald Trump, Mitch McConnell Organizations: New, New York CNN, Foremost, Harvard, American Bureau of Shipping Council, Harvard Business School’s, Dean’s Advisors, Metropolitan Opera, Chairman’s, Metropolitan Museum of Art, Museum of Contemporary Art, Shanghai Mulan Education, Asian American Foundation, Asian Americans, Pacific Islanders Locations: New York, Texas, Austin , Texas, Los Angeles, Shanghai
As sweeping rounds of layoffs rock the tech, media and finance industries in 2024, some video game fans are thinking about former Nintendo CEO Satoru Iwata. Iwata ran the Kyoto, Japan-based video game company from 2002 until his death in 2015. To avoid layoffs, Iwata took a 50% pay cut to help pay for employee salaries, saying a fully-staffed Nintendo would have a better chance of rebounding. Iwata had faith in his talentFor Iwata, taking a pay cut over layoffs centered around his employees' ability to bounce back, Verma says. "Nintendo [needed] to see through the changes that necessitated launching the Nintendo Switch, which has been massively profitable for the company," says Verma.
Persons: Satoru Iwata, Iwata, Rohan Verma, , it's, Verma, could've, Sandra Sucher, Sucher Organizations: Nintendo, Riot Games, Microsoft, Activision Blizzard, Stanford University, Harvard Business, CNBC Locations: Kyoto, Japan, , U.S
President Joe Biden's reelection campaign launched an official TikTok account Sunday evening. The account is noteworthy because TikTok is currently banned on most U.S. government-issued devices. The TikTok account, with the handle "@bidenhq," debuted Sunday during Lunar New Year celebrations in China and Super Bowl 58 in the U.S. Biden campaign advisors told NBC News the TikTok account is part of an effort to meet voters where they are. The Biden White House has carried on a love-hate relationship with TikTok since Biden took office.
Persons: Joe Biden, John F, Joe Biden's, TikTok, Biden, Shou Zi Chew, Jeffrey Yass, ratcheted Organizations: Kennedy International Airport, Super, China, Harvard Business School, TikTok's, Susquehanna International Group, Billionaire, U.S, NBC, Pew Research, Biden White Locations: New York City, U.S, China
When it comes to AI in hiring, there's a disconnect between how employers and job seekers view the technology. "Helping candidates understand where in the process their application will interact with AI tools is really useful." In Indeed's AI survey, 60% of job seekers expressed concern about bias in the data that trains employers' AI hiring systems. Avoid the resume black holeMany job seekers perceive AI tools as hyper-focused on keywords, ignoring a candidate's full story. Don't sacrifice the humanity of hiringA looming concern among job seekers is that using AI in hiring will replace the personal touch.
Persons: Donal McMahon, Hannah Calhoon, Alan Walker, haven't, Calhoon, McMahon, , Walker, we're Organizations: Pew Research Center, Data, Fortune, Harvard Business School, ATS, Insider Studios
Justin McLeod accepted a job offer from the consulting firm McKinsey while in business school. McLeod had invested his $12,000 signing bonus into an idea for a dating website called Hinge. AdvertisementHinge's CEO accepted a job offer from McKinsey while in business school but kept delaying the start date, to work on his idea for a dating website, CNBC Make It reported. "That was kind of the standard job that you got coming out of business school." McLeod explained that his mom was pretty disappointed that she got to tell everyone he was at Harvard Business School, then McKinsey, and then "unemployed and working on a dating website."
Persons: Justin McLeod, McLeod, , " McLeod Organizations: McKinsey, Service, CNBC, Harvard Business School, Exchange, Group Locations: Fortune
In a memorable montage from the 1999 workplace satire "Office Space," Peter Gibbons, a fed-up office drone, decides to take a stand. For years, the office cubicle was the four-walled avatar of corporate disaffection. Late '90s films like "Office Space," "Fight Club," and "The Matrix" enshrined its detested status. The tech boom arrived, bringing with it open office plans and a Silicon Valley-led gloss of egalitarianism, epitomized by Google's high-profile headquarters redesign in 2005. The top comment on the "Office Space" cubicle clip on YouTube captures the irony of this shift: "I would have killed for a cubicle," the commenter wrote.
Persons: Peter Gibbons, Google's, weren't, Nikil Saval, Slack, hasn't, Joseph Country, Heather Chapman, Chapman, Sydney Baker, there's, Baker, Thomas Roulet, Roulet, somethings, it's, Kevin Kelley, Shook Kelley, Kelley, cubicles, hewing Organizations: Toyota Corolla, Porsche, Workers, YouTube, Research, Harvard Business School, Environmental Psychology, University of Cambridge Locations: Silicon, Michigan, Louisville , Kentucky, , Charlotte , North Carolina
As far as signs of trouble in a company go, a hole blowing through the wall of one of its airplanes at 16,000 feet is not subtle. So it was not a surprise that the Boeing chief executive, Dave Calhoun, spent most of the company’s fourth-quarter earnings call on Wednesday focused on safety. “We caused the problem, and we understand that,” he said of the Jan. 5 incident. Mr. Calhoun said the company had instituted additional quality controls and paused production for a day to focus on safety and quality. Fixing that may require more drastic measures.
Persons: Dave Calhoun, , Calhoun, they’ve, Nancy Koehn Organizations: Boeing, Harvard Business School
Walmart is offering its store managers stock grants, which based on a manager's store format, can range between $10,000 and $20,000. It's not only managers that Walmart wants to encourage to buy into stock ownership. 1 employer, Walmart's decisions are likely to have significant ripple effects and could even lead to broader equity ownership among rank-and-file employees. Already companies such as Ingersoll Rand and Harley-Davidson have taken steps to broaden stock ownership to employees. "Stock ownership is a pillar of worker financial wellness."
Persons: John David Rainey, Chris Taylor, It's, John Furner, Doug McMillon, Biden, Marc Roloson, Aalap Shah, Pearl Meyer, Shah, Brian J, Albert H, Gordon, Stacey Kole, Ed Rataj, Michael Kestenbaum, Gallagher, Peter Follows, Kole, Ingersoll Rand, Davidson, Martin Whitman, Whitman, Pete Stavros's, Walmart's, Harvard's, WTW's Roloson Organizations: New York Stock Exchange, Walmart, International, NYSE, LinkedIn, Companies, Business Administration, Harvard Business School, The University of Chicago Booth School of Business, CBIZ, Carpedia, Harley, Just Locations: U.S
Through college and Harvard Business School, McLeod had the desire to be an entrepreneur, but "nothing really clicked" for him. The lack of direction led him to accept a consulting job at McKinsey during his second year of business school. "That was kind of the standard job that you got coming out of business school." But his plans quickly changed soon after when he had the idea for a dating website called Hinge. "They finally got word that I had started Hinge and called me up and asked for their money back," he said.
Persons: Justin McLeod, McLeod Organizations: Harvard Business School, McKinsey, CNBC, Match Locations: America
These findings are consistent with Ms. Edmondson’s research on the performance advantages of “psychological safety,” the cultural underpinning of inclusion. More diversity is not always better – from a performance standpoint, diversity without the inclusion can actually make things worse. Among other payoffs, organizations that get inclusion right at scale seem to be smarter, more innovative and more stable. It can be tempting to put in place superficial fixes to achieve the optics of inclusion — a primary concern of D.E.I. It is not to scale back investments in inclusion, which would restrict our ability to build healthy, dynamic organizations.
Persons: Erik Larson’s, Larson, you’ve, Amy Edmondson, Mike Roberto, Edmondson, Henrik Bresman Organizations: Harvard Business School, Everest
Chiara Ferragni is an Italian influencer with just under 30 million followers on Instagram. Here's how the digital entrepreneur shot to social media superstardom. The item was packaged with a pink box featuring Ferragni's name and logo, as well as an illustration of the social media star. AdvertisementBut how did Ferragni become such a social media superstar and build her empire — amid this controversy? Amid the recent scandal, Ferragni's massive online presence continues to span social media.
Persons: Chiara Ferragni, Here's, , Ferragni, Balocco, Louis Vuitton, Gucci, Federico Leonardo Lucia, Leone, Fedez, ferragnez, Lapresse, Eugenio Fusco, Alessandra Balocco Organizations: Service, Regina Margherita Hospital, Italian Competition Authority, Authority, Associated Press, Milan's Bocconi University, Financial Times, Teen Vogue, Forbes, Harvard Business School, Prada, AP Locations: Italian, Turin, Italy, Balocco, Milan, Venice, TikTok
The move by Ackman takes a page out of the playbook that made him successful on Wall Street. Normally, candidates for the 30-member Harvard Board of Overseers are nominated by the university’s alumni association. However, Ackman is now backing four write-in candidates, all graduates of Harvard and Radcliffe College, Harvard Business School or Law School. “We truly feel called to do this now,” Leslie, who has spent 20 years in the US military, told CNN in a phone interview. Calls for change at HarvardNew members are elected to the Harvard Board of Overseers each spring.
Persons: Bill Ackman, Ackman, Claudine Gay, Logan Leslie, ” Leslie, Harvard, Leslie, he’s, , He’s, Julia Pollak, CNN she’s, , Pollak, ZipRecruiter . Pollak, ” Ackman, Zoe Bedell, Alec Williams, Penny Pritzker, Jeffrey Sonnenfeld, Sam Lessin, Pritzker, Lessin, ” Lessin Organizations: New, New York CNN, Harvard University, Ackman, Harvard, Ivy League, Radcliffe College, Harvard Business School, Law School, CNN, US Navy, ZipRecruiter, Reuters, of, Navy Seal, Navy Reserves, Harvard Corporation, Gay, Yale Locations: New York, Ackman, Northern, South Africa, Eastern, of Virginia
Boyarsky Pratt said about 35% of Knownwell's patients come for primary care, while the rest see the company's providers for their metabolic health. They can prescribe GLP-1 drugs, but they're just one tool the company uses to treat obesity, Boyarsky Pratt said. It's also planning to partner with more health systems to help them expand access to weight care. It partners with one large system in Massachusetts now, but Boyarsky Pratt declined to disclose which one. "The data shows that the earlier patients get into a comprehensive treatment, the better for the long-term course of the disease," Boyarsky Pratt said.
Persons: , Brooke Boyarsky Pratt, Andreessen Horowitz, Boyarsky Pratt, Knownwell, Angela Fitch, Berkadia, Fitch, Needham, Boyarsky Platt, they'd, Michael Siluk, It's Organizations: Service, Business, GLP, BMI, Medicare, Obesity Medicine Association . Obesity Medicine, University of Pennsylvania, Harvard Business School, Berkshire Hathaway, Obesity Medicine Association, Weight, Flare Capital Partners, Staff, Getty, American Academy of Pediatrics Locations: Boston, GLP, Massachusetts, Knownwell, Needham , Massachusetts, telehealth
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